Privacy Policy

Accessing this website entails express acceptance of the conditions established in this Privacy Policy. If the data subject (hereinafter the USER) does not accept any of these conditions, they should not use this website.

Privacy Policy

Confidentiality and safety are essential values for PLAY, SA and, consequently, we take on the commitment of guaranteeing the User’s privacy at all times and not collecting unnecessary information. Below, we provide complete information on our Privacy Policy with regard to the personal data we collect from you, explaining:

Who the data controller is
The purposes for which we collect the data we request from you
The legal basis for its processing
The period of time for which we keep your data
The recipients to whom your data will be communicated
What your rights are

1. DATA CONTROLLER

PLAY, SA (A08209538)
Pol. Ind. Riera de Caldes, Ronda Boada Vell, 6
08184 Palau Solità i Plegamans, Barcelona, Spain
Email: protecciondedatos@play.es
Hereinafter ‘Play’, ‘We’, ‘Us’ or the ‘Data Controller’.

2. PERSONAL DATA

Personal data refer to any information or data that can identify you directly or indirectly. Personal data include information such as your name and email address. They may also include numerical identifiers such as the IP address of your computer and the information we obtain from cookies.

This Privacy Policy covers all the personal data compiled and used by Play.

Through the present, the User (you) guarantees that the personal data provided are truthful and exact and undertakes to notify us of any changes or modifications to them. Any loss or damage caused to the platform, the data controller or any third party due to communicating incorrect, inexact or incomplete information on the forms, shall be the exclusive responsibility of the User.

We may collect or receive your data through our platform and forms, among other methods. In some cases, you provide your personal data directly (for example, when filling out the registration form in the User account) and, in other cases, We collect them (for example, using cookies to understand how you use our website).

3. PURPOSES, LEGAL BASIS AND RETENTION of the data sent via:

NEWSLETTER FORM

• Purpose: Sending you our newsletter, as well as informational and advertising communications about our products or services that are of interest to you, including electronically (email, text message, WhatsApp).
• Legal basis: Your consent when signing up for our commercial mailings and/or newsletters.
• Retention: Until the data subject revokes consent and requests deletion from the service.

REGISTRATION FORM IN THE USER ACCOUNT

• Purpose: To manage and implement registration on our platforms. To identify you as the User of our platform and provide access to the different functions, products and services that are available to you as a registered user. To execute the purchase or provision of services agreement you took out with us on the platform. To contact you with regard to updates or informational communications related to the functions, products or services you contracted. To manage payment of the purchased products. To handle possible returns after you make a purchase. To manage billing and make receipts and invoices available to you for the purchases you make on the platform.
• Legal basis: Your express consent, the legitimate interest of Play and contract execution. In this regard, the processing of your data is necessary for execution of the terms that regulate the use of the platform, as well as for execution of the purchase or provision of services agreement, as the case may be.
• Retention: We shall process your data for the period of time in which you have the status of registered user or until you request cancellation.

SENDING OF EMAILS

• Purpose: To answer your requests for information, handle your requests and answer your queries or questions. If We receive your CV, your personal and curricular data may form part of our databases in order to take part in our present and future selection processes.
• Legal basis: Your consent when requesting information via an email address or sending us your data and CV to participate in our selection processes.
• Retention: After answering your request by email, if no new processing has been produced. If you send Us your CV, your data may be retained for at most a one-year period for future selection processes.

We may retain some personal data to comply with our legal or regulatory obligations, as well as to administer our rights (for example, as a basis for our claims in court) or for statistical or historical purposes.

When We no longer use your personal data, they will be erased from our systems and records or anonymised so that we can no longer identify you.

Obligation to provide us with your personal data and consequences of not doing so.

Providing personal data requires a minimum age of 14 or, where applicable, having sufficient legal power to sign contracts.

The personal data requested are necessary for handling your requests and/or providing you the services you may contract. Thus, if you do not provide them, we shall not be able to give you proper service or provide the service you have requested.

We always reserve the right to decide on whether or not to add your personal data and other information to our databases.

4. RECIPIENTS OF YOUR DATA

To comply with the aforesaid purposes set out in this Privacy Policy, your data may be communicated to the following recipients:

• Providers and employees of logistics, transport and shipping services.
• Financial entities
• Providers of tech services, digital, CRM, web analysis and search engine services.
• Providers and employees of services related to marketing and advertising, such as digital media and social media, among others, with the aim of helping Us offer advertising, marketing and campaigns, to analyse their effectiveness and to manage your contact information and your questions.
• Third parties to comply with a legal regulation.

We shall ensure that all communications of your personal data that We undertake or the third parties with whom We share your personal information comply with applicable legislation.

5. RIGHTS CONCERNING YOUR PERSONAL DATA

Any person can withdraw their consent at any time, when it was granted for the processing of their data. Withdrawing this consent shall never condition the execution of the subscription agreement or relations created previously.

You can also exercise these rights:

• Request access to your personal data or their rectification when they are inexact.
• Request their erasure when – among other reasons – the data are no longer necessary for the purposes for which they were collected.
• Request restriction of their processing in specific circumstances.
• Request objection to processing of your data for reasons related to your particular situation.
• Request the portability of your data in the cases set out in the regulation.
• Other rights recognised in applicable regulations.

Where and how to request your rights: By sending a letter addressed to the data controller by post or email (detailed in Section 1), with ‘Personal data’ as the subject, specifying the right that you want to exercise and with regard to which personal data.

If there are discrepancies with the company related to the processing of your data, you can file a claim with the Spanish Data Protection Agency (www.agpd.es).

6. SECURITY OF YOUR PERSONAL DATA

With the aim of safeguarding the security of your personal data, We herein notify you that we have adopted all technical and organisational measures required to guarantee the security of the personal data supplied from alteration, loss and unauthorised processing and access.

7. UPDATING YOUR DATA

It is important that we have your up-to-date data and, thus, it is important that you notify us when there are any changes to your data, otherwise we cannot be liable for their accuracy.

We shall not be held liable for the Privacy Policy with regard to the personal data you may provide to third parties through the links available on our platform.

8. CONTACT INFO

If you have any question or concern about the way in which we process and use your personal data or you would like to exercise any of the aforesaid rights, please contact protecciondedatos@play.es.

Cookies

To make network communications with the USER’S device and to provide the requested services, improve your browsing experience and provide you with personalised commercial information, this website uses mechanisms to implement cookies and store IP addresses.

A cookie is a file that is downloaded to your computer when you access specific websites. Amongst other functions, cookies let a website store and retrieve information on users’ browsing habits or that of their computers and, depending on the information they contain and the way the computer is employed, they can be used to recognise users.

Nonetheless, these means only obtain information related to the number of pages visited, the city to which the IP address is assigned from which access is made, the number of new users, the frequency and repetition of visits, the visit times, the browser or operator or terminal type from which the visit is made. In no case are data obtained about the name, surnames, postal address or other similar data of the User who has connected.

The cookies used on this website are those generated by Google Analytics, where the name and specific purpose of each of them are:

• __utma: Expires 2 years after the last update. This cookie creates a unique user ID and records the date and the first and last time that the user visited the website. It is used to count the number of times a single user visits the website.
• __utmb: Expires 30 minutes after the last update. This cookie records the arrival time on the page and expires 30 minutes after the last recording of a page visit. It is automatically deleted when you change websites or close the browser. It is used to calculate the time a user remains on a page.
• __utmc The purpose of this cookie is similar to the previous one, but for the websites where the former tracking code, urchin.js, is installed.
• __utmz Expires after 6 months. This cookie stores the origin of the visitor, the path followed to access the website, whether it is direct, from a link on another website, from an email link, employing certain keywords in the search engine, through a display campaign, or via an AdWords ad. This cookie is used to calculate the traffic coming from search engines (organic and PPC), advertising campaigns on display and browsing within the same website (internal links). The cookie is updated on each visit to the website.
• text: This cookie is responsible for determining if the Cookie Policy has been read and its use expressly accepted, so that information about it will not be displayed again on successive visits to the website.

You can permit, block or delete the cookies installed on your device through the setting options on your browser. You can find information on how to do it – for the most common browsers – on the links provided below:

• Explorer: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-int…
• Firefox: http://support.mozilla.org/es/products/firefox/cookies
• Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
• Safari: http://support.apple.com/kb/ph5042

Nonetheless, PLAY shall not be held responsible if this obstructs the good operation of the website and/or the provision of the selected service. This is because the majority of cookies are necessary to ensure effective communication between the website and the USER, or for the provision of the service.

Security and confidentiality of personal data

PLAY has implemented the technical and organisational measures necessary to guarantee the security and confidentiality of personal data and prevent their alteration, loss and unauthorised processing or access, in accordance with the terms established in Organic Law 15/1999 of 13 December on the Protection of Personal Data, and Royal Decree 1720/2007 of 21 December, which approves its implementing regulation.

However, the USER should be aware that the security of IT systems can never be absolute.  The USER should also bear in mind that, when providing personal data on the internet, this information may be collected without your consent and later processed by unauthorised third parties, depending on the programs installed on Your computer, even without your knowledge (spyware, malware, trojans, etc.). The USER is responsible for protecting their personal data, passwords and any other protected data on their computer. PLAY declines any type of responsibility for what may happen to the information that the USER voluntarily publishes on the website that is seized or manipulated by third parties unauthorised by the USER or by PLAY.

Pursuant to the terms of the aforesaid Organic Law, PLAY notifies you of the possibility to exercise your rights to access, rectify, erase and object by writing to the email address protecciondedatos@play.es. These rights shall be handled, without prejudice to the duty to retain certain data under legal terms and until potential liabilities stemming from processing have elapsed or, as applicable, the contractual relationship.